The following reasons ARE cause for Hopperz to cancel delivery and the customer will have a choice of a full credit or refund
Winds over 30 mph or temperatures under 40 degrees F.
Steady rain all day
The following are NOT reasons for cancellation by either party and no refund or credit will be issued.
Chance of showers or occasional rain
Once a bouncer is loaded for delivery all rentals are final and the full amount will be charged.
For inflatables, the customer is responsible to provide adequate electrical power to within 100 ft of the location they wish the inflatable to be set up. This is a safety issue and recommended by the blower manufacturers. We will supply the extension cord.
A $50 refundable deposit is required on all rentals
Final payments shall be cash, check or Major Credit/Debit Card upon delivery.
Deliveries may be made 24 hrs prior and picked up, up to 24 hrs after the event depending on our delivery schedule. We will call to give you a 3 hour window of delivery.
Bounce houses must be placed on a level surface, preferably grass.
Units can weigh between 300lbs and 600lbs. We must have easy access to set up at site